Copilot can now crank out case summaries from the "talk to a question" side pane. Shopper service Associates (service Associates or Reps) can look at case summaries with out dropping context of whatever they're focusing on, and speed up case ramp-ups, transfers, and wrap-ups. Associates may also use Copilot to https://judahikcjs.blogofoto.com/67040453/how-case-study-analysis-can-save-you-time-stress-and-money